Privacy policy

WE KNOW YOUR PRIVACY IS IMPORTANT TO YOU AND HIKANOOS IS COMMITTED TO PROTECTING YOUR PERSONAL INFORMATION. THIS PRIVACY POLICY IS APPLICABLE TO HIKANOOS AND THE HIKANOOS.COM WEBSITE. THE HIKANOOS PRODUCTS GUARANTEE COMPLETE ANONYMITY. THIS PRIVACY POLICY IS NOT APPLICABLE ON THE HIKANOOS SOFTWARE PRODUCTS.

Notice to Children and Parents

We recommend that parents or legal guardians take an active role in their children's use of the Internet. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet.

By accessing or using the Hikanoos website, you agree to the terms of the Hikanoos online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. Hikanoos reserves the right to change the online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the online Privacy Policy at the time of such use.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Hikanoos or its content suppliers and protected by international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Hikanoos and protected by international copyright laws. All software used on this site is the property of Hikanoos or its software suppliers and protected by international copyright laws. The content and software on this site may be used as a shopping or selling resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.

TRADEMARKS & PATENTS

Hikanoos, Hikanoos.com, and other marks indicated on our site are registered trademarks of Hikanoos, or its subsidiaries in other countries. Other Hikanoos graphics, logos, and service names are trademarks of Hikanoos. Hikanoos trademarks and trade dress may not be used in connection with any product or service that is not Hikanoos, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Hikanoos. All other trademarks not owned by Hikanoos or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Hikanoos or its subsidiaries.

THE INFORMATION WE NEED:

Ordering

When you place an order, we will ask for your contact information (i.e., name, shipping address, and e-mail address) and, if you are paying by credit card, financial information (like credit card number and expiration date.) We have partnered with a credit card processing company to assist us in processing your payment; however, this company does not retain, share, store, or use personally identifiable information for any secondary purposes. The information you provide us is used for processing and fulfilling your order and contacting you if we have problems processing your order.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law and when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.

Polling

Hikanoos offers interactive polls to users so they can easily share their opinions with other users and see what the Hikanoos audience thinks about important issues. Hikanoos uses a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.

Hikanoos auctions

To actively participate in auctions, users must register (this is separate from Hikanoos registration). During registration the user is required to supply a username and password, along with a name, full address, daytime phone, and credit card information. Hikanoos will never divulge personally identifiable information to a third party (except to comply with federal and state laws).

Message Boards/Forums

Users of the Hikanoos Message Boards and bulletin board must register separately for these services (both are free of charge) in order to post messages, although they needn't register to visit the site. During registration the user is required to supply a username, password, and email address. Hikanoos will never divulge personally identifiable information to a third party (except to comply with federal and state laws).

Electronic Newsletters (Dispatches)

Hikanoos offers a free electronic newsletter to users. Hikanoos gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list through the subscription management pages. Users can also subscribe to the newsletters at the time of registration.

Hikanoos delivers only its own newsletters, marketing and product offerings via email to only registered recipients from our subscription center. You will not receive any third party offerings or information. The email tracking system recognizes the URL that was clicked, and records some information about you and your computer, such as the email address that you provided to us, the browser, operating system and IP address.

We have a strict anti SPAM policy.

WHAT WE DO WITH YOUR INFORMATION:

The private information that you give us when you place an order or utilize one of our special services is used to process and fulfill your order or request. This information may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records. This information will be used to make our future efforts on product development more helpful and relevant to you.

OUR COMMITMENT:

We are committed to protecting your privacy. We use the personal information you give us, such as your billing, shipping and e-mail addresses, to process and keep you informed of your order and updates and upgrades of your purchased products. You may, from time to time, receive information from us about new features, new services and special offers we think you'll find valuable, but only if you have subscribed to receive this information from us. We do NOT make our mailing list available to any third part companies.

CHOICE TO OPT-OUT:

If you are no longer interested in receiving announcements and other marketing information from us, please e-mail your request to request.

UPDATING YOUR PERSONAL INFORMATION:

If your personal information changes you can login to your account to update or remove the personal data you provided to us. If you experience difficulties please contact our customer service department via e-mail at: request.

IP ADDRESS AND COOKIES:

We may use your IP address to help diagnose problems with our server and to administer our website. Your IP address also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of the site.

In addition, Hikanoos, like almost all the large e-commerce websites, uses 'cookies'. Cookies are bits of information that are stored on your computer by your Web browser. Although our cookies don't store any of your private information, they do allow us to do things like keep items in your shopping cart between visits or during the same visit. Whether you want your Web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies.

We may also collect information about the pages that you visit on our site, but this information is not personally identifiable. We may use selected reputable third parties for marketing and analysis purposes. We require such companies to maintain all information in the strictest confidence.

HOW WE PROTECT YOUR INFORMATION:

When you shop at Hikanoos, our secure server encrypts all of your personal information (including name, address and credit card information) before it gets to us, and protects it against any unauthorized access. All secure pages are earmarked by an 'https' address instead of an 'http' address. All our pages that have an 'https' address are secure and protected (e.g. while you place an order).

WE LINK TO OTHER SITES:

The Hikanoos website contains links to third-party websites, which are not under the control of Hikanoos. Hikanoos makes no representations whatsoever about any other website to which you may have access through the Hikanoos website. When you access a non-Hikanoos website, you do so at your own risk and Hikanoos is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these sites. Hikanoos provides these links merely as a convenience and the inclusion of such links does not imply that Hikanoos endorses or accepts any responsibility for the content or uses of such websites.

We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website because they may collect personally identifiable information. This privacy statement applies solely to information collected by this website.

NOTIFICATION OF CHANGES:

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our website and will replace any prior policies that are inconsistent.

YOUR AGREEMENT:

By using our website, you agree to the collection and use of information as set forth in this privacy policy.

CONTACT US:

If you ever have any questions regarding our privacy policy please contact us at: contact us.

PRIVACY RELATED COMPLAINTS:

If you believe that Hikanoos has not complied with this online Privacy Policy with respect to your personal information, you may write the Hikanoos Privacy Officer at complaints.

In your letter, please describe in as much detail as possible the ways in which you believe that the Hikanoos online Privacy Policy has not been complied with. We will investigate your complaint promptly. Please note that if you provide Hikanoos with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Hikanoos cannot guarantee that your most recent privacy preference will be honored.

Also, please note that Hikanoos is not responsible for the content or privacy practices of non-Hikanoos websites to which Hikanoos.com or any other Hikanoos website may link.

Privacy Policy Effective Date: July 1, 2008

© 2004-2010 Hikanoos. All rights reserved.


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